• Where are you based?

    Our factory based in Malaysia, our office based in Yiwu.

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  • How to set up the business relationship with RUI JIA ?

    Send us emails or communicate with us on Whatsapp(Our Whatsapp ID: +18005792308) or E-mail: nacosa@nacosagroup.com, Our sales will reply you within 24 hours. We may sign a contract to start our cooperations.

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  • If any defect of qualities or delivery , will you claim or compensate to us?

    We will 100% compensate to clients if the fault is coming from our part. And help to solve any problems for clients.

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  • About QC

    Each shipment conforms to the inspection of the customs clearance requirements of the consignee.

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  • Tell me the founder of RUIJIA and the operating team?

    The name of our Founder is :Helen ,who ever worked in government owned trading company before create RUIJIA, she speaks fluently 3 languages (English ,Portuguese and Spanish) except Chinese, she set up and kept improving the service standard of carefulness and delicate in trading & agency field which gained a worldwide reputations, She pays more attention to these medium scales importers or chain stores who intend expanding their business in their countries.

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  • What make RUIJIA differs from other group?

    The wide vision , service team and special care to clients

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  • Can RUI JIA design or re-pack our products ?

    Yes, we have our own designing studio, they are back-grounded European & Modern culture and art. Good at products-design, package and display design. All OME design is available.

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  • Why you’d better work with RUI JIA rather than deal with direct factory?

    Quality of service. There are a certain qualities of service that the solo direct factory couldn’t offer such as
    1)Multi languages communication in English, Portuguese, Spanish etc.,
    2)Punctual response on line or by email ,any of request from client will be replied Within 24hours.
    3)Service of After-sales.
    4)Service of artworks-designing and re-package
    5)Delicate travel arrangement & whole journey accompanies

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  • Complains and Legal problem

    A single factory will never be easily responsible for their mistake, When you have RUIJIA, you have full legal support in china, we will sign the purchase contract under verification of our company lawyers. We have been prosecuted some factories each year to protect the benefits of clients.

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